Privacy Policy

Effective Date: September 10, 2026

Privacy Policy

Quezada Detailing Company LLC, doing business as Q Detailing Co. ("Q Detailing Co.," "we," "us," or "our"), respects your privacy and is committed to protecting the information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request our services, communicate with us, or otherwise interact with Q Detailing Co.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name

• Phone number

• Email address

• Vehicle make, model, year, and type

• Service preferences

• Appointment or booking information

• Address or service location

• Information provided through contact forms, booking forms, chat, or other communications

• Any other information you voluntarily provide when requesting our services

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests

• Provide mobile vehicle detailing services

• Schedule and manage appointments

• Send appointment confirmations, reminders, and service updates

• Provide estimates and communicate about requested services

• Respond to customer questions and support requests

• Send promotional offers or marketing communications when you have provided the appropriate consent

• Improve our website, services, and customer experience

• Prevent fraud, abuse, or unauthorized activity

• Comply with applicable legal obligations

3. SMS/Text Messaging

If you voluntarily provide your phone number and separately consent to receive text messages from Q Detailing Co., we may send text messages related to the services you requested, including appointment confirmations, reminders, service updates, customer support communications, and, where separately authorized, promotional messages.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to a message you receive from us. You may reply HELP for assistance.

Providing your phone number does not by itself constitute consent to receive marketing text messages.

SMS consent is not required to purchase our services or submit a request for service.

4. How We Share Information

We may use trusted service providers and subcontractors that help us operate our business, such as scheduling, communication, payment processing, website hosting, customer service, and business software providers. These providers may have access to information only as reasonably necessary to perform services on our behalf.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or trade your personal information for monetary compensation.

We may disclose information when reasonably necessary to comply with applicable law, legal process, court orders, or governmental requests, or to protect our rights, property, customers, or the safety of others.

5. Payments

When you make a payment for our services, payment information may be processed by a third-party payment processor. Q Detailing Co. does not need to retain your full payment card information for ordinary business operations.

Payment processors may collect and process payment information according to their own privacy policies and terms.

6. Cookies and Website Technologies

Our website or third-party services used on our website may use cookies, analytics tools, pixels, or similar technologies to help us understand website traffic, improve functionality, and evaluate the effectiveness of our marketing.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Third-Party Services and Links

Our website may contain links to third-party websites, services, booking platforms, social media pages, payment processors, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those services before providing them with personal information.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, communicate with customers, resolve disputes, comply with legal obligations, and maintain appropriate accounting and tax records.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Your Choices

You may contact us to:

• Request information about personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of information where legally applicable

• Opt out of marketing communications

• Opt out of SMS messages by replying STOP

• Request assistance with SMS communications by replying HELP

Some information may need to be retained where required by law or reasonably necessary for legitimate business purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page.

Your continued use of our website or services after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Q Detailing Co.
Quezada Detailing Company LLC
Email: quezadamobiledetailing@gmail.com
Website: qdetailingnj.com