Terms & Conditions

Effective Date: September 10, 2026

Terms & Conditions

Welcome to Q Detailing Co., a mobile vehicle detailing business operated by Quezada Detailing Company LLC ("Q Detailing Co.," "we," "us," or "our").

These Terms & Conditions ("Terms") govern your use of our website and your purchase or use of our services.

By using our website, requesting an estimate, scheduling an appointment, or purchasing our services, you agree to these Terms.

1. Our Services

Q Detailing Co. provides mobile vehicle detailing and related automotive cleaning services.

Services may include, depending on the package selected:

• Interior detailing

• Exterior detailing

• Vacuuming and interior cleaning

• Carpet and upholstery cleaning

• Stain treatment

• Extraction and shampooing

• Odor treatment

• Exterior washing

• Wheel and tire cleaning

• Other detailing services described during the booking or estimate process

Services, pricing, availability, and estimated completion times may vary depending on the vehicle's condition, size, service requested, and other circumstances.

2. Estimates and Pricing

Prices displayed on our website or advertisements may be starting prices or estimates.

The final price may vary based on:

• Vehicle size

• Vehicle condition

• Excessive dirt or debris

• Pet hair

• Stains

• Excessive trash

• Odors

• Mold or other contamination

• Heavily soiled carpets or upholstery

• Additional services requested

• Other conditions that require additional labor or products

If the condition of a vehicle requires a significant change from the originally quoted service, we will communicate the additional cost before performing the additional work whenever reasonably possible.

3. Mobile Service

Q Detailing Co. provides mobile detailing services at the customer's selected service location.

Customers are responsible for providing a reasonably safe and accessible work area.

Depending on the service, Q Detailing Co. may require reasonable access to water, electricity, parking space, or other resources. Specific requirements may be communicated during booking.

4. Vehicle Condition

Customers are responsible for removing valuable, fragile, or personal belongings from their vehicle before service.

Q Detailing Co. is not responsible for loss or damage to personal belongings left inside a vehicle.

We will take reasonable care when working on customer vehicles. However, certain pre-existing conditions may limit the results that can be achieved.

These may include:

• Permanent stains

• Faded or damaged materials

• Scratches

• Torn upholstery

• Cracked or deteriorated plastics

• Damaged leather or vinyl

• Existing odors embedded in materials

• Excessive wear

• Water damage

• Mold or other conditions requiring specialized remediation

We cannot guarantee complete removal of every stain, odor, scratch, or imperfection.

5. Service Results

Our goal is to provide high-quality detailing services and substantially improve the cleanliness and appearance of your vehicle.

However, detailing is a cleaning and restoration service, not a guarantee that a vehicle will look or smell "like new."

Results depend on the vehicle's condition, age, materials, contamination, and other factors.

6. Appointment Scheduling and Cancellations

Appointments are scheduled based on availability.

Customers are expected to provide accurate contact and vehicle information when booking.

If you need to cancel or reschedule an appointment, please contact Q Detailing Co. as soon as reasonably possible.

Repeated no-shows, last-minute cancellations, or inability to provide a suitable service location may affect future booking availability.

7. Customer Responsibilities

Customers agree to:

• You must be 18 years of age or older to use this SMS service.

• Provide accurate booking information

• Make the vehicle reasonably accessible at the scheduled time

• Remove valuable or personal belongings

• Disclose relevant vehicle conditions when requested

• Provide accurate contact information

• Pay the agreed-upon service price

8. Payment

Payment is due according to the payment terms communicated during booking or before completion of service.

We reserve the right to require payment before or immediately after service depending on the circumstances.

9. SMS/Text Messaging Terms

By separately opting in to receive SMS messages from Q Detailing Co., you agree that we may send text messages regarding the services or communications for which you provided consent.

Messages may include appointment confirmations, reminders, service updates, customer support communications, and, where separately authorized, promotional offers.

Carriers are not liable for delayed or undelivered messages.

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP.

For assistance, reply HELP or contact us using the information below.

SMS consent is not a condition of purchasing any goods or services.

You understand that your consent to receive marketing messages is separate from consent to receive non-marketing/service-related messages.

10. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Our Privacy Policy is available on our website.

11. Intellectual Property

Unless otherwise stated, content appearing on our website, including logos, photographs, graphics, text, branding, and other materials, belongs to Q Detailing Co. or is used with permission.

You may not reproduce, modify, distribute, or commercially use our website content without prior written permission.

12. Website Use

You agree not to use our website to:

• Violate applicable laws

• Submit fraudulent or misleading information

• Attempt to gain unauthorized access to our systems

• Interfere with website operation

• Introduce malicious software

• Abuse contact forms, chat features, or other website functionality

13. Limitation of Liability

To the extent permitted by applicable law, Q Detailing Co. will not be responsible for indirect, incidental, consequential, or special damages arising from the use of our website or services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updated Terms will be posted on this page with a revised effective date.

Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

15. Contact Us

Questions regarding these Terms & Conditions can be directed to:

Q Detailing Co.
Quezada Detailing Company LLC
Email: quezadamobiledetailing@gmail.com
Website: qdetailingnj.com